We offer billing support affiliated with over 50 websites and subscriptions services. If you wish to cancel your account or enquire more about these charges, please contact us at your earliest convenience via phone at 1-877-490-5191
, live chat
If you have received an e-mail confirmation confirming the cancellation of your membership yet are still being charged, please contact us so that we can more closely investigate the matter. Under normal circumstances, a membership cancellation automatically prevents any further billing.
Upon cancelling your membership, a confirmation e-mail is automatically sent to the e-mail that was used for the initial sign-up.
Since many web-based e-mail providers such as Hotmail, Gmail or Yahoo occasionally mistake confirmation e-mails as spam or junk, please be sure to verify in the spam/junk folders in order to ensure that the confirmation e-mail was indeed received.
If it still appears as though you have never received a membership cancellation e-mail, it might be because the e-mail address was mistyped upon sign-up. In this case, please contact us and one of our agents will be able to assist you.
In order to identify the company which processed your transaction please reference your original confirmation e-mail.
Many of the sites allow for the purchase of a trial membership at a special-offer price and are only available for a certain number of days.
As explained on the join page, all trial memberships are automatically upgraded to standard monthly memberships unless they are cancelled within the trial period.
Monthly memberships are billed upon sign-up and every 30 days thereafter until cancelled. Three-month memberships are billed upon sign-up and every 90 days thereafter until cancelled. One-year memberships are only billed upon sign-up and automatically expire after 365 days.
Trial memberships are billed upon sign-up and are automatically upgraded to standard monthly memberships unless cancelled within the trial period. If a trial membership becomes upgraded, the resulting standard monthly membership billing policy will apply as of the upgrade date.
If you no longer have your original confirmation e-mail, you can refer to your credit card statement where you will find both a website for support as well as a toll-free number.
Otherwise, you can contact us and one of our agents will be able to assist you.
Please contact us and one of our agents will be happy to assist you in changing any credit card information including changing credit card numbers or updating the expiration date on your current credit card in order to ensure your current membership is maintained.